Email Policy

This page is intended to address those who feel that they have received unsolicited email from Urchin.

If you received a newsletter from Urchin and do not wish to receive any more, you may use the 'unsubscribe' link at the bottom of the newsletter. Alternately, you may modify your profile on this website to unsubscribe from the newsletter mailing list. The following link will take you to the account profile area so that you can unsubscribe. Modify Profile

Urchin does not send email to people with whom it has no contact. The following conditions can result in the Urchin website sending you email:

• You created an account at the Urchin website.
• You purchased 1 or more items from Urchin.
• You subscribed to the Urchin newsletter mailing list.
• You submitted a question to Urchin.
• You requested a catalog from Urchin.
• Someone that you know visited the Urchin website, created a wishlist and sent it to you.
• Someone that you know visited the Urchin website and used the 'email this page to a friend' function.

If you received email from Urchin and you feel that none of the above conditions have been met, you may send an email to the email address below to register a complaint.

This email address is registered with abuse.net. We take reports of spam abuse seriously and we will work with you to find a solution to a problem. In rare cases, spammers find new ways to exploit vulnerabilities within websites to force them to send spam. If you suspect that this has happened we would appreciate it if you would notify us using the email address above. We are constantly working to improve the security of the Urchin website in order to prevent our customers from getting spammed and to reduce the amount of spam on the internet at large.